FAQ
How do I place an order?
Browse our products, add items to your cart, and proceed to checkout. Follow the simple steps to complete your purchase.
What payment methods do you accept?
We accept all major credit cards, Shop Pay, and other secure payment methods at checkout.
How long does shipping take?
Standard shipping typically takes 7-15 business days.
What is your Exchange policy?
We offer a 14-day Exchange policy on most items. Products must be unused and in original packaging.
How do I track my order?
Once your order is received and processed, we will send you an email with the tracking number and courier information. You can also find your tracking details in your account.
Do you have half-size shoes?
We do not offer half sizes and recommend ordering one size up if your usual fit is a half size. For more information, please visit our SIZE GUIDE.
How do I get free shipping?
Free shipping is calculated at checkout and is automatically applied to qualifying orders.
What is your return policy?
We offer a 14-day return policy on most items. Products must be unused and in original packaging.